Lead Times, Terms and Conditions
What to expect from your quote through to delivery, invoicing and after-sales support.
Quotations.
All quotes are valid for 10 working days. Creation of Artwork Design Proofs will only commence once the Artwork Creation or Print Set Up Fee has been paid in advance. If Proofs have been designed without payment and the job is cancelled, you as client are liable for the Artwork Creation Fee.
Lead Times.
Once final proofs have been approved, and payment proof has been sent to us, orders take between 7 and 10 working days to be produced. Please allow an additional 2 to 3 working days courier transit time. Orders required under 7 working days will be subject to a Rush Order Surcharge Fee and possible overnight courier charge if required.
Rush Orders.
Orders that need to be completed in less than 7 working days will be classified as rush orders. A rush order surcharge will apply, ranging from 10% to 20%, based on the size of the order and the required completion date. If a rush order requires courier service, an extra cost for overnight delivery will also be incurred. The quote for overnight courier service will be provided prior to the start of the order.
Order Commencement.
No order will begin until final artwork proof sheets have been approved and a 60% deposit payment has been received.
Invoices.
All products remain the property of Branding Display until paid for in full. If a job is cancelled after it has been invoiced, you will be liable for production costs and any artwork creation or print set up costs.
Hardware Warranties.
Our gazebo hardware comes with substantial warranties: 15 years for our Classic and Deluxe steel hardware and 25 years for our Deluxe Pro Aluminium series. It is important to note that these warranties do not cover wind damage if the gazebos are not properly secured with ground pegs and tie-down ropes. The warranties cover all sliding mechanisms, connectors, switches, and center pole springs.
In the event of damage to your gazebo frame due to wind or other circumstances, we offer spare parts for every frame component. These parts are reasonably priced and can be sent to you for easy DIY repairs. Our other display hardware has warranties ranging from 3 to 5 years, and spare parts for these items are also available.
Additionally, our Midrand and George branches provide expert repair services for gazebo frames and related hardware to ensure that your branding materials remain in excellent condition. We strive to offer friendly and efficient service with a team committed to supporting your brand.